Refund Policy

Last updated: August 6, 2026

This Refund Policy explains how refunds and cancellations work for services purchased from Re Market ("Re Market," "we," "us," or "our"). Where an individual proposal or service agreement you sign with us says something different, that agreement governs.

Our services are custom engagements

Re Market provides marketing services, such as AI-search visibility, local SEO, websites, and paid acquisition. Work is scoped, scheduled, and delivered specifically for your business, so fees are tied to work performed rather than to a returnable product.

The free audit is free

Our AI-visibility audit is offered at no cost and carries no obligation. There is nothing to refund for it, and requesting it does not commit you to a paid engagement.

Deposits and work performed

For paid engagements, a deposit or first payment may be required before work begins. Once we have started, fees for work already performed are non-refundable, because that time and delivery cannot be returned. If you prepaid for work we have not yet started, that unused portion is refundable as described below.

Cancellation

You can cancel an ongoing engagement at any time by emailing [email protected]. Cancellation takes effect at the end of the current billing period or milestone. You remain responsible for work completed and costs committed up to the cancellation date; any prepaid amount for work not yet started is refunded.

Third-party ad spend

Money you budget for advertising (for example Google Ads or Meta) is paid directly to those platforms and is not a Re Market fee. We cannot refund ad spend that has already been placed with a platform; any refunds for it are subject to that platform's own policies.

If something is not right

We want you to be satisfied with our work. If you believe a deliverable did not meet what we agreed, contact us within 14 days and we will review it and, where appropriate, redo the work or issue a fair credit or partial refund for the portion in question.

How to request a refund

Email [email protected] with your business name and what the request concerns. We aim to respond within a few business days. Approved refunds are returned to the original payment method.

Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by the "Last updated" date above.

Contact us

Questions about this Policy? Email [email protected], or reach us via our Contact page. This Site and our services are governed by the laws of the State of Wyoming, United States.